Shipping & Returns
All orders received before 2:00 PM will be processed and shipped same business day. All domestic residential orders will be shipped UPS ground or USPS Priority when notated. All Military/PO Box Orders will be shipped USPS Priority Mail. AK and HI orders can be shipped either USPS or UPS “Ground.” Total shipping cost will be displayed during checkout based upon items and destination. Tracking information will be provided to customers with valid email addresses.
Any address changes, cancellations or delivery interceptions to processed orders will incur a $10.00 charge. All orders returned due to incorrect address or order cancellation will be subject to a 10% restocking fee. Order cancellation requests must be received within 30 minutes of the original PO. Amina Baobab cannot guarantee any cancellations received after 30 minutes of the original PO.
Please contact Amina Baobab with the invoice number and reason for return. All returns must be within 30 days of purchase. Customers are responsible for shipping charges on products being returned due to customer error or dissatisfaction. Items must be in its original packaging, unopened in order to return.
Personal Information We Collect From You Directly
We may collect personal information about you in several situations, including when you provide it to us voluntarily. For example, we may collect information when you create an account or purchase online, contact us with questions, provide feedback regarding our products, or answer questions about your product interests. You do not have to provide your personal information, but if you decide not to do so, you may limit the features that you are able to access through our Services.
The personal information we may collect includes:
- contact information, such as your name, mailing address, email address, and telephone number;
- financial payment information, such as credit card, debit card, and other financial payment information;
- certain other information you may provide to us in your communications or in connection with other products or services, including birthdate, gender, and photographs.
Other Information We Collect About You
We also may collect certain information by automated means when you use our Services, including your internet protocol (“IP”) address; information about your web browser software and version; if you arrived at the Services through a link from a third-party website, the uniform resource locater (“URL”) of the linking page; your mobile device identifier and other information about devices you use to access the Services; and information about your activity while using the Services, such as which pages you choose to view, queries you make using our “search” function, and other information about your account usage.
Like many companies, we may use common technologies to help track your use of our Services, recognize you when you return to the Services, or save your preferences. For example, on our websites, we store small pieces of information in cookies that help us remember you when you return to our website. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and to identify the IP address of the computer on which they were opened. The information we obtain in this manner helps us customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer. Web beacons also allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all the Services features.
How We Use the Information We Collect About You
We may use the personal information we collect about you in the ways described below.
- Contact Us.
We may use personal information about you to respond to your questions and comments when you communicate with us through links or pages provided by the Services, such as the “Contact Us” feature.
If you purchase products through the Services, we will use personal information about you to process your purchase, confirm your order, and deliver the items to you.
- Email Newsletters and Promotions.
With your permission, we may use personal information about you to send you newsletters, exclusive offers and promotions, and product news through email. We also may use personal information about you to administer our promotions.
We may use information you provide to us, regarding our products and services, to provide product feedback to our customers through the Services.
- Other Uses of Information.
Sharing Site Content With A Friend
You may be able to share certain content from our Services with others by asking us to forward the content. To share information, we ask for the recipient’s and your name and email addresses. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. We collect personal information in this way, we will use it to fulfill your request and for no other purpose. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Information We Share
Our affiliates may share personal information among themselves. We will not share your personal information in ways other than as outlined in this policy. In addition, we may share personal information with other entities, including in the following circumstances:
- Service Providers.
We may share your personal information with service providers that perform certain functions or services on our behalf (such as to host websites, manage databases, perform analyses, send communications for us, process payments on our behalf, ship your orders, provide you with live chat service, or provide certain other components of websites). We do not authorize service providers to use or disclose the information, except as necessary to perform services on our behalf.
We may allow third parties to collect information in order to provide us with analytics. For instance, the Services may use analytics tools provided by Google to help us understand how people use the Services. You can learn more about how Google collects and uses information as a part of its tools at http://www.google.com/analytics/.
- Legal Process.
We may disclose your personal information to respond to subpoenas, court orders, or other legal process in response to a request for cooperation from law enforcement or another government agency, and to comply with our other legal obligations.
- Protect our Services and Users.
We may share personal information in connection with a corporate transaction, such as a sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets.
- Other Circumstances.
As otherwise described to you at the point of collection or pursuant to your consent.
Information Collected from Visitors Outside the United States
If you are using the Services from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed in the United States. The data protection laws in the United States may not be as comprehensive as those in your country of residence. By doing business or interacting with the Company and the Services, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by the Company.
How We Protect Personal Information
We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our Services.
Among other safeguards, we use Secure Sockets Layer (“SSL”) technology to help protect transmissions over the internet of your payment card data.
Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.
Our Services are not directed to persons under the age of 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us via the contact details listed below. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
Our Services are U.S.-based and therefore, information we collect about you may be stored, processed and accessed in the United States. By using the Services, you consent to the transfer, storage, and processing of personal information about you in the United States.
How to Contact Us
5040 Windcrest lane
Alpharetta, GA 30022
Terms & Conditions
Not Healthcare Advice
This site is not intended to provide medical advice, diagnosis or treatment. The products, information, services and other content provided on and through this Site, including information that may be provided on the Site (directly or via linking to third-party sites by a healthcare or nutrition professional, are provided for informational purposes only. Please consult with your physician or other healthcare professional (collectively, “Healthcare Professional”) regarding any medical or health-related diagnosis or treatment options.
The information provided on this Site and Linked Sites (as defined), including information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. Again, t is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.
You should not use the information or services on this Site for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always consult with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your Healthcare Professional regarding any interactions between any medication you are currently taking and nutritional supplements.
You agree to indemnify, defend and hold harmless Amina Baobab Parties against all claims, demands, causes of action, losses, expenses, damages and costs, including any reasonable attorneys’ fees, resulting or arising from or relating to your use of or conduct on the Site, any activity related to your account by you or any other person, any material that you submit to, post on or transmit through the Site, your breach of this Agreement, your infringement or violation of any rights of another, or termination of your access to the Site.
Site Usage; Termination of Usage
You are required to establish an account on this Site in order to take advantage of certain features of this Site, such as making a purchase. If you provide information on this Site, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Site, and (b) maintain and promptly update such information to keep it true, accurate, current and complete to the extent the Site facilitates such updates. If you provide any information that is false, inaccurate, outdated or incomplete, or Amina Baobab has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, Amina Baobab has the right to suspend or terminate your account and prohibit any and all current or future use of the Site (or any portion thereof) by you.
You will create a username and password while completing the account registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Amina Baobab of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account on the Site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Amina Baobab. Amina Baobab Parties cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
You agree to use this Site only for lawful purposes, and that you are responsible for your use of and communications on the Site. You agree not to post on or transmit through this Site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others’ intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Site in any manner that interferes with its normal operation or with any other user’s use and enjoyment of the Site.
You further agree that you will not access this Site by any means except through the interface provided by Amina Baobab for access to the Site. Creating or maintaining any link from another website to any page on this Site without the prior written authorization of Amina Baobab is prohibited. Running or displaying this Site or any information or material displayed on this Site in frames or through similar means on another website without the prior written authorization of Amina Baobab is prohibited. Any permitted links to this Site must comply with all applicable laws, rule and regulations.
Amina Baobab makes no representation that Materials contained on the Site or products described or offered on the Site are appropriate or available for use in jurisdictions outside the United States, or that this Agreement complies with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with all laws, if and to the extent local laws are applicable. You agree that you will not access this Site from any territory where its contents are illegal, and that you, and not Amina Baobab Parties, are responsible for compliance with applicable local laws.
You agree that Amina Baobab may terminate or suspend your access to all or part of this Site, without notice, for any conduct that Amina Baobab, in its sole discretion, believes is in violation of this Agreement or any applicable law or is harmful to the interests of another user or Amina Baobab Parties.